Dear Wire Belt Customers,
As mentioned in our announcement from March 2nd, we are and have been carefully monitoring the situation with the COVID-19 outbreak around the world. We are also closely monitoring changes in policies and restrictions at the local and state level around shelter-in-place (or stay-at-home) directives. A lot has changed in the weeks since our last communication. In fact, we anticipate that a shelter-in-place order for New Hampshire will be invoked in the near future and we are preparing for that eventuality.
At Wire Belt Company of America, Inc., we understand the importance of maintaining supply continuity in the coming weeks and months for our customers in the global food supply chain. We recognize that your company plays an important role in this supply chain as well.
As such, we wanted to share the following updates with you. The following are steps being taken to ensure supply continuity whether or not a state mandated shelter-in-place order is issued:
  • Wire Belt’s manufacturing facility in Londonderry, NH will remain open, effective today, Monday March 23, 2020, and until further notice.
  • Wire Belt fits the description of business which is “essential” to critical infrastructure. As such, all employees of Critical Infrastructure Industries, for instance the food and agriculture sector, and those employees engaged in the manufacture and maintenance of equipment and other infrastructure necessary to agricultural and food production and distribution, need to maintain normal work patterns during the global coronavirus outbreak.
  • We have contacted all of our critical essential raw material suppliers to let them know that we are a part of the critical infrastructure to the food supply, and we are requesting and receiving support from them. 
  • We have identified a set of employees deemed essential to our “minimum basic operations.” We have requested that all personnel not essential to “minimum basic operations” work remotely. By doing so, we have significantly reduced the employee population    in our facilities, lessening the probability and risk of person to person transmission at work.
  • While Wire Belt has had the infrastructure in place for our office personnel to “work from home” for some time, we have run into some minor issues. We ask for your patience with us as we bring our sales operations office to full capacity as a remote entity. This is the first time that entire operation has been operated remotely, and while things are going well, we have experienced several technical glitches which we should be able to overcome shortly.
  • We have taken proactive measures to ensure all employees in the facility comply with social distancing requirements.
  • Our facilities are being frequently professionally cleaned and sanitized in accordance with CDC guidelines. Additional hand sanitation stations have been placed in strategic locations throughout the building. We have posted CDC-provided informational signage, regarding hand washing, social distancing, and COVID-19 symptom recognition, conspicuously throughout the facilities.
  • All corporate travel, anywhere, has been suspended until further notice. Additionally, our field-based sales team is working from their home offices, and they have been told not to visit any accounts. They are all working and can be reached through normal channels.
  • We are providing all essential operational employees with a document regarding our declaration as an “essential” business that will authorize their commute to and from work.
  • As noted earlier we are communicating frequently with all essential employees, the importance of social distancing as well as the importance of staying at home if they show any symptoms at all. 

Wire Belt views our responsibility to meet the needs of our customers who are supporting the surge in demand for food as one of our highest priorities only second to our commitment to safety. Thank you again for your continued support in this dynamic situation. Please stay safe and please contact us with any questions or issues that could affect our ability to support production at this critical time.

David Greer
CEO and President
Wire Belt Company of America

U.S. Department of Homeland Security